1.1 When using the site, personal data may be collected and processed, such as the IP address, date and time of access to the site, URL visited, site of origin, type of browser and operating system. This data can be used to improve our service and to compile statistics.

1.2 When you register or contact us, the personal data transmitted is used to manage your account and process invoices, communicate with you, inform you of a special offer that may be of interest to you. interest, apply our terms and conditions or any other operation described at the time of collection.


2.1 In order to make the use of the site more pleasant, cookies or other cookies are used and may automatically record personal information. They can be done by us or by other partner companies.

2.2 The user has the possibility to deactivate them through the security settings of his browser. If he does not do so, he consents to the collection and processing of the data collected.


3.1 Personal data entrusted to Chillspot through the website & nbsp; will only be transmitted to third parties with the consent of the person concerned, any legal request, legal obligation or case of company transfer remaining reserved.


4.1 The site uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help us analyze the use of the site by its users. The data generated by the cookies concerning your use of the site (including your IP address) will be transmitted and stored by Google on servers which may be located abroad, including in a country offering a lower level of data protection. Google will use this information for the purpose of evaluating your use of the site, compiling reports on site activity and providing other services relating to site activity and internet usage.

4.2 Google may communicate this data to third parties in the event of a legal obligation or when these third parties process this data on behalf of Google, including in particular the publisher of the site . Google will not match your IP address with any other data held by Google. You can deactivate the use of cookies by selecting the appropriate settings on your browser. You can also completely deactivate the use of Google Analytics using the following add-on: By using the site, you expressly consent to the processing of your personal data by Google under the conditions and for the purposes described here. Additionally, you agree to Google’s terms of service.


5.1 You have the right to know the data held about you. If you wish to do so, please contact us by email at We may ask you to provide proof of your identity. You can also request the correction of incorrect information.

5.2 Registered users can also review, correct, update or modify their personal information directly by accessing their account.


6.1 We attach great importance to data protection. Therefore, we strictly observe the legal requirements of the Federal Data Protection Act when collecting, processing and using your personal data. We collect, store and process your data for the complete fulfillment of your purchase (including any subsequent warranty services), for our customer service, technical administration and for internal marketing purposes. Your personal data is only transmitted or communicated to third parties if this is necessary for the performance of the contract or for invoicing or if you have previously consented to it. As part of the execution of the order, the service providers we use (carriers, logisticians, banks) receive eg. from us the data necessary for the execution of the order and delivery. The data thus transmitted must only be used by our service providers for the performance of their task. No other use of the information is authorized and takes place with the service providers to whom we entrust tasks.

6.2 For your order, we need your exact data, including your name, address and payment details. We also need your email address so that we can confirm receipt of your order and communicate with you. We also use it to identify you (customer login). This is also the address where you will receive your order and shipping confirmation.

6.3 Insofar as there is no legal retention obligation, your personal data will be deleted if you have asserted your right to deletion and if the data is no longer necessary for the performance of the tasks for which they were registered, or if their registration is not authorized for any other legal reasons.


7.1 In addition to processing your data for the execution of your purchase at , we also use your data to communicate with you about your orders or certain products, as part of marketing measures and to recommend products or services to you which may be of interest to you.

7.2 You may at any time partially or fully object to the use of your personal data for advertising purposes without this incurring any costs other than those of transmission to base rates. For this, a simple written declaration by e-mail to


8.1 If you no longer wish to receive a Newsletter or even any advertising message from us, you can opt out at any time without this incurring any costs. For this, a simple written declaration by e-mail to Of course, you will also find in each Newsletter a link allowing you to unsubscribe.


9.1 Your personal data is transmitted securely through encryption. This is valid for your order, but also for the login as a customer. We use the SSL (Secure Socket Layer) coding system for this. No one can guarantee absolute protection. However, we protect our website and other systems with technical and organizational measures against the loss, destruction, access, modification and dissemination of your data by unauthorized persons.


10.1 Our website uses social plugins (“plugins”) from the social network operated by the company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 , USA (“Facebook”). The plugins are marked with a Facebook logo or with the words “Facebook Social Plugin”.
If you open a page on our website that contains such a plugin, your browser then establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly by Facebook to your browser and integrated into the web page by it.

10.2 Through the integration of plugins, Facebook is informed that you have opened the relevant page of our website. If you are logged into Facebook, Facebook can assign your visit to our site to your Facebook account. If you interact with plugins eg. by clicking on the “Like” button or entering a comment, the corresponding information is sent directly from your browser to Facebook and saved there.

10.3 To find out the purpose and scope of the collection, processing and use of data by Facebook as well as your rights in this area and your settings options for to protect your privacy, please see Facebook’s privacy notice.
If you do not want Facebook to collect data about you while you visit our website, you must log out of Facebook before coming to our website.

10.4 Even when you are not logged in to Facebook, data is sent to Facebook by websites with active Facebook items. Each time the website is visited, Facebook sets a cookie that is valid for two years and contains an identifier. Since your browser sends this cookie automatically each time you connect to a Facebook server, Facebook can in principle establish a profile showing the web pages visited by the user corresponding to the identifier. It is therefore entirely possible, subsequently, to put this identifier in relation to a specific person – eg. if you later log in to Facebook.
If you do not want Facebook to collect data about you through these cookies, you can activate the “Block third party cookies” function in your browser settings. In this case, the browser does not send cookies to the server when third party content is integrated on the site. With this configuration, however, it is possible that some other interactive functions – besides the “Like” button – no longer work correctly.


11.1 This data protection declaration may be amended from time to time. If we change the site’s data protection declaration in any way, we will put an updated version on the page Your continued use of the site after these changes mean you accept those changes.


12.1 This data protection declaration and any questions arising out of or relating to it will be governed exclusively by Swiss law.