Terms of use of Chillspot


1.1 The name, logo, slogan and website of Chillspot ( www.chillspot.ch ), hereinafter “Chillspot”, are protected by copyright and trademark rights.


2.1 By accessing and using our site, regardless of whether you register as a user or not (hereinafter “user”), you acknowledge that you are bound by these general conditions, which you declare to have read and understood.

2.2 Use of the site is permitted for private use only. Any commercial use, in particular for the purpose of reselling products purchased on the site to third parties, is prohibited.

2.3 By making a purchase on our website www.chillspot.ch you agree to the terms and conditions established between you and Chillspot.

2.4 We reserve the right to modify or change these terms and conditions at any time, at our own discretion. It is your responsibility to consult them regularly at www.chillspot.ch/termes-et-conditions/, in order to keep yourself informed of any changes.

2.5 By using the site, you acknowledge that the mere fact of posting revised general conditions on the site, is sufficient to make any modification or revision enforceable against you. The fact of continuing to use the site after a change, means that you accept these modifications.


3.1 By registering on the site, you certify and warrant that you are authorized to open an account, in accordance with the general conditions and that the information you provide during registration is correct and not confusing. An account can only be opened and used by an adult natural person, respectively eighteen (18) years old at least.

3.2 As part of your registration, you agree to provide accurate, precise, current and complete information about yourself, as well as to maintain and immediately update updates registration data to keep it accurate, precise, current and complete. If you provide inaccurate, imprecise, outdated or incomplete information, or if Chillspot has reasonable grounds to suspect that you have provided any, or if it has reason to believe that you have failed to comply with any provision of these terms and conditions, Chillspot has the right to suspend or terminate your account and to refuse any current or future use of the site (or any part of it), without having to justify its decision.


4.1 You are responsible for the quality and confidentiality of the password chosen during your registration, as well as any activity generated by means of your password and your account .

4.2 You agree to immediately notify us of any fraudulent use of your password or account and any other breach of security, as well as to ensure that you close your account at the end of each session (logout). Chillspot cannot be held responsible for any loss or damage arising from your failure to comply with the terms and conditions.


5.1 The content of the site www.chillspot.ch is offered to you as which and may not be used, reproduced, distributed, transmitted, broadcast, represented, sold, assigned or exploited in any way other than for its consultation and use on the site. For this sole purpose, Chillspot authorizes you, in a limited, revocable and non-exclusive manner, to access the site www.chillspot.ch and to use it for private use, in accordance with these general conditions. If you wish to reproduce or copy any part of the content of the site for another purpose, please contact us at the corresponding address mentioned at www.chillspot.ch/contact/.

5.2 The user agrees not to violate any legal standard, nor to use the site for an unlawful purpose; not to include any false, incomplete or inaccurate information; Not to include any virus, Trojan horse, worm, time bomb or any other program designed to damage, adversely affect, intercept or interfere with any system, data or personal information.


6.1 The products are available on the site during the periods mentioned. In the event of a delay in the replenishment process or for other reasons preventing replenishment or delivery, Chillspot may at any time cancel the order and refund the user the amount he has already paid, without compensation, interest and other possible costs.


7.1 Chillspot is a company specializing in the sale and distribution of CBD cannabis and products derived from it. This type of trade is governed by Swiss federal law and Chillspot is obliged to comply with it.

7.2 Chillspot sells its products only on the territory of the Swiss Confederation and in Europe to adults (+18). We point out, moreover, that the resale or the simple donation intended for minors are strictly prohibited and punishable by law.

7.3 Chillspot accepts no responsibility for any registration that does not comply with the conditions of sale of the site.

7.4 Chillspot pays tobacco tax (Ad Valorem 25%) and VAT (8%), in accordance with federal law.

7.5 Hemp with a total THC content of less than 1% is therefore considered to have no psychotropic effect and may be sold as a product containing tobacco substitutes. Cannabidiol (CBD) is not a narcotic within the meaning of narcotics law. This substance is not listed either in the OTStup-DFI or in the International Convention on Psychotropic Substances (RS 0.812.121.02).

7.6 Products containing tobacco substitutes intended for smoking are regulated by the Tobacco Ordinance (OTab; RS 817.06). It is possible to market tobacco substitutes with a low THC content (total THC content> 1%) containing CBD.

For further information, we advise you to contact the Federal Office of Public Health:

https: / /www.bag.admin.ch/bag/fr/home/themen/mensch-gesundheit/sucht/cannabis/thc-armer-cannabis-cbd.html

7.7 Anyone making purchases on the site www.chillspot.ch takes full responsibility for its actions and understanding of the laws governing CBD cannabis.


8.1 The selling prices of the products on the site www.chillspot.ch are indicated in Swiss Francs (CHF).

8.2 The sales prices including value added tax (VAT) applicable on the day of the order are those in force at the time of the order by the customer. Chillspot reserves the right to change prices at any time.

8.3 The prices indicated do not therefore include shipping costs, these will be invoiced in addition to the price of the products purchased and at the expense of the buyer. Shipping costs will be indicated before the order is placed by the customer, according to the delivery method chosen by the latter.

8.4 The customer may also benefit, during certain determined periods, from promotional offers on certain products.

These offers will be announced online on the site and will be valid during the period indicated and always within the limits of available stocks.

8.5 Price changes will be notified to the customer before any order. The prices appearing on the site are applicable within the framework of the online sale.


9.1 Secure payment

Payment terms

The payment methods are as follows: Credit card (VISA & amp; Mastercard), PayPal, PostFinance, TWINT and Bitcoin transfers.

9.2 Chillspot reserves the right to refuse or cancel a customer’s order and / or delivery, regardless of its nature and level of execution, with which there is a dispute relating to the payment of a previous order or which would present in his eyes any form of risk.

In case of refused payment, the customer will be notified. Once payment is validated, the order cannot be canceled.

9.3 Data security is the responsibility of the various service providers with whom we collaborate, such as Swiss Post, TWINT and VISA. They were chosen for their seriousness and their solid reputation in this field. If you want to know all the details, just go to their respective platforms. Our company is very attached to the anonymity of its customers and the confidentiality of the information received. No fraudulent use of personal data will be tolerated. It should also be noted that our site uses an SSL protocol which ensures a high level of security for users and makes it possible to guard against possible attacks.

9.4 Chillspot does not have access to confidential information relating to the payment method. The information entered is encrypted and transmitted to payment companies in a secure manner, without Chillspot being able to access it.

9.5 We also remind you that our products are intended for the Swiss, European and adult markets. Sale to minors is strictly prohibited.

9.6 For any questions regarding payment terms, contact us at the following address: contact@chillspot.ch.


10.1 Packages are generally dispatched, depending on the type of shipment chosen, within 1 to 2 working days and after receipt of your payment and its control.

10.2 The products are sent to the delivery address specified by the user when ordering.

10.3 Chillspot.ch delivers exclusively to Switzerland.

10.4 Unless otherwise specified when confirming the order, the delivery time is that indicated on the site and in these general conditions.

10.5 Chillspot is not responsible for any delay or problem with delivery. The delivery is validly executed and Chillspot is released from any liability upon delivery of the product to the Post Office or a carrier. We accept no responsibility for any lost or stolen packages.

10.6 Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part depending on the price or the weight of your order. We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them. Your order is shipped at your own risk. Particular care is taken to packages containing fragile products.

10.7 To avoid ordering by minors, we do not accept delivery to PO boxes.

10.8 Customs duties, local taxes, import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of Chillspot. They will be the responsibility of the buyer and are their sole responsibility (declarations, payment to the competent authorities). Chillspot therefore invites the buyer to inquire about these aspects with the corresponding local authorities.


As a rule, goods cannot be returned or exchanged.

11.1 The return of delivered goods is possible in exceptional cases, which always require the written consent of Chillspot. In this case, the customer will receive a number and an address for the return.

11.2 The goods must be returned in the original packaging, complete, with all accessories and enclosing the purchase receipt. Return of goods is at the expense and risk of the customer.

11.3 Regarding non-agreed returns, Chillspot is entitled to demand compensation from the customer.

11.4 Goods returned without the original packaging, incomplete, with missing accessories or to the wrong address will be returned to the customer. In this case, Chillspot charges the customer compensation for the additional processing.


12.1 Our delivery commitment is null in the event of failure or non-compliance with supply deadlines on our part or on the part of our own suppliers, and to the extent that this unavailability is not attributable to Chillspot. In case of unavailability of a product, we will inform you as soon as possible.


13.1 You expressly acknowledge and agree that Chillspot is not liable for any direct, indirect, incidental, particular, derivative or exemplary damage, including damage for failure to win, loss of goodwill, use, data or other intangible loss (even if Chillspot has been advised of the possibility of such damage) resulting:

– the use of the site or the inability to use it,

– the cost of purchasing replacement goods and services resulting from any goods, data, information or services purchased or obtained, or messages received, or transactions entered into through the site or from the site,

– unauthorized access to or modification of your data,

– statements or behavior of any third party on the site,

– the effects of the site, all sites linked to it and all documents disseminated on them,

– defects in the products purchased or any other question relating to the site.

13.2 You agree that regardless of any legislative text or any contrary law, any claim or cause of action arising out of, or related to the use of the site, must be filed within one (1) year after the origin of such complaint or cause of action.


14.1 Our products may not be sold at a price higher than that indicated on the packaging.

14.2 In accordance with the law, you are obliged to report to us any defect or anomaly affecting the delivered goods to enable us to remedy them. & nbsp; Responsible customer service is available via the site. Hidden defects can be contested even after commissioning or use of the products. Making payments does not constitute waiver of the complaint.

14.3 In the event of a defect, the buyer has the right to demand a repair corresponding to the value of the price by terminating the contract or obtaining a replacement. The buyer’s right to claim damages remains reserved in any case.


15.1 Chillspot may at any time, with or without notice and in its sole discretion, remove your access to all or part of the site and deactivate or delete any of your accounts, as well as all information and announcements relating to said account and its content, without liability to you and without having to justify yourself.

15.2 You agree that Chillspot may, in its sole discretion, cancel your password, your account (or any part thereof) or your use of the site for lack of activity or if it believes that you have violated any provision of the terms and conditions. Chillspot may also remove and delete any product from the site, cease providing the site or any part thereof, in its sole discretion and at any time, with or without notice. You agree that any removal of your access to the site, under any provision of these terms and conditions, may be made without notice and acknowledge and agree that Chillspot may immediately deactivate or empty your account and all information relating thereto and / or prohibit any subsequent access to these files or to the site. Further, you agree that Chillspot will not respond in any way, to you or any third party, for any cancellation of your access to the site.


16.1 You access the site www.chillspot.ch and use it at your sole risk. The site and its content are provided as is and subject to availability. Chillspot expressly disclaims, and you waive, all warranties of any kind, whether express or implied, including, but not limited to, any implied warranty of ability to assure the quality or availability of the products.

16.2 Chillspot makes no warranty or representation that; the site and its content meet your needs; the site is uninterrupted, up-to-date and error-free; the results that can be obtained from the use of the site are accurate or reliable; and any content errors will be corrected.

16.3 Any document downloaded or obtained by using the site is at your own discretion and risk and you will be solely responsible for any damage caused to your computer system, or any loss of data that would result from downloading such documents.

16.4 The descriptions and other content published on the site are not intended to constitute advice to be trusted. No information, whether verbal or written, obtained by you from Chillspot or through the site or on the site, shall constitute any warranty or other obligation not expressly stated in the terms and conditions and Chillspot disclaims any liability arising out of reliance put in these elements by any visitor to the site, or by anyone who could be informed of any part of its content.


17.1 Given possible changes to the site, Chillspot reserves the right to modify these GTC at any time.

17.2 The new GTC will be available online on the site and will be applicable only to sales made after the modification.

17.3 It is up to the customer to check the existence of new clauses in the GTC, here present for each new order.

18. SALE TO MINORS & nbsp;

18.1 The minimum age in Switzerland to buy tobacco, or tobacco substitutes – such as CBD cannabis – varies between 16 and 18 years old. For the avoidance of doubt, Chillspot does not sell CBD cannabis, or any other product, to persons under the age of 18, regardless of the canton they are from.


19.1 All the content of the website www.chillspot.ch, and its domains, is protected by Swiss law on copyright and trademark law. It is the exclusive property of Chillspot, or in the case of hosted content provided by third parties, the property of the third party. This includes, without any limitation, texts, images, videos, audio clips and icons.

19.2 Under no circumstances may any content be taken, used, modified, edited, exploited, transferred or reproduced without the express written permission of Chillspot. Violation of these terms will result in legal action according to the law.


20.1 The contract, as regulated by these general conditions, the general conditions themselves and all subsequent orders are governed by Swiss law.

21. FOR

21.1 Any dispute with Chillspot must be settled in the courts of the forum of the company’s registered office.


22.1 Please report any breach of terms and conditions to Chillspot.